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also working hard on our speaking skills. Many in this article summarizes their responses. If
guests have said they want to improve speaking, they’re interested in further chats and more

“off the cuff” for a job interview or “not be as information, we have casual chat time after
nervous” about public speaking in general. our meetings and can also follow up by email.
Getting rid of crutch words also tops the list as Regardless, we thank them for attending and
these words distract from their message and their feedback. Without asking, we wouldn’t

cause embarrassment when pointed out. Hearing know how guests see our club, which is our best
inspirational speakers talk about their lives and chance for knowing our value and finding ways
how they overcame challenges is encouraging to improve. Maybe my cute little pirate was

for guests and makes their goals more attainable. crafty, but I would like to think he came back
A warm welcome, having fun, and learning for a second helping because he was treated well
new skills is a meeting that gives our guests a the first time. My hope is that every guest that
treat to savor. At the end of every meeting we ask, visits our club feels welcomed every time and
“How was your experience today?” the feedback comes back asking for more.

VOICES! | OCTOBER 2021 39