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VOICES!

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COVER STORY COLUMNS

12 THOUGHTS FROM THE DIRECTOR’S STAND
Similarities
6 Interview with the District Trio
Phyllis Harmon, DTM Eldred Brown, DTM - District Director
FROM THE DESK
EDITORIAL 14 What is a Program Quality Director?
Lorrie Andersen, DTM

3 New Year - New Opportunities Program Quality Director
Phyllis Harmon, DTM, PDG
FROM THE DESK
FIELD NOTES 16 First Impresssions Only Happen Once
Jim Robison, DTM
Club Growth Director
18 Distinguished Club Program FROM THE WINGS

20 Find the Fun!
PJ Kleffner, DTM
28 Got Skills? Immediate Past District Director
Ellen Ino, DTM

32 Chartered by Accident 24 GLEANINGS FROM THE GROVE
Chasing Zzzzz’s
Charissa Yang, IP4
Paul Fanning, DTM

Frank Paulding & First Canadian Toastmasters
27 Club #38 (Part Nine)
Harvey Schowe, DTM

4 ONE COMMUNITY